Refund Policy

Effective Date:

7/10/2026

At KaziAgency.com, we are committed to providing high-quality services to all our clients. Your satisfaction is important to us. This Refund Policy outlines the terms under which refunds may be issued for our services.

1. General Policy

Due to the nature of digital and service-based products, we generally do not offer refunds once work has commenced. However, we do assess refund requests on a case-by-case basis and will do our best to resolve any concerns you may have.

2. Eligibility for Refunds

Refunds may be considered under the following conditions:

Project Not Started: If you cancel a service before work has begun, you are eligible for a full refund.Late Delivery: If we fail to deliver services within the agreed timeline and no reasonable explanation is provided, you may request a partial or full refund.Dissatisfaction with Service: If you are unsatisfied with the final deliverable and we are unable to resolve your concerns after revisions, a partial refund may be issued at our discretion.Duplicate Payments: If you are charged more than once for the same service due to a technical error, the duplicate payment will be refunded.

3. Non-Refundable Circumstances

Refunds will not be provided in the following cases:

Change of mind after services have begun.Lack of communication or unresponsiveness from the client that causes delays.Failure to read service descriptions or understand the scope of work.Customized services that involve significant resource allocation and time investment.

4. Revisions and Resolution

Before requesting a refund, we encourage you to allow us the opportunity to revise the work. Most issues can be resolved quickly and satisfactorily through open communication.

5. How to Request a Refund

To request a refund, please email us at [email protected] with:

Your full name Date of purchase Description of the service ordered Reason for requesting a refund

Refund requests must be made within 7 days of service completion or delivery.

6. Processing Time

If approved, your refund will be processed within 7-10 business days via the original payment method. Processing time may vary depending on your bank or payment provider.

7. Modifications to This Policy

Kazi Agency reserves the right to modify this Refund Policy at any time. Changes will be posted on this page and will become effective immediately.

Need Help?

If you have any questions about our Refund Policy, contact us at

[email protected]

.